Privacy Policy for irobotskins.com
1. Introduction
At irobotskins.com, we are committed to protecting your privacy and ensuring the confidentiality, integrity, and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website. We follow the highest privacy standards and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all users of irobotskins.com, including customers, prospective customers, and website visitors. For the purposes of the GDPR, irobotskins.com is the data controller of your personal data. This means we determine the purposes and means of processing your personal information.
If you have questions about this policy or how we handle your information, please contact us at [email protected].
3. Categories of Personal Data We Collect
We may process the following categories of personal data, depending on how you interact with our website and services:
3.1. Usage Data
This includes information about your browser, language settings, IP address, referring/exit pages, pages viewed, time spent on the site, and session data. This data helps us understand how visitors interact with irobotskins.com and improve the website experience.
3.2. Account Data
Data you provide when registering for an account or making a purchase, including your full name, email address, billing/shipping address, and telephone number.
3.3. Profile Data
Information relating to your personal preferences, order history, behavior on the site, and any data derived from personalization or recommendation features.
3.4. Communication Data
Includes correspondence with our customer support team, inquiries via our contact form, emails sent to [email protected], and any records of your communications with us.
3.5. Technical Data
Details about the devices you use to access irobotskins.com, including operating systems, hardware type, browser version, internet service provider, and system configurations.
3.6. Transaction Data
This covers payment details (e.g., masked card numbers, billing confirmation, date/time, shipping address) and the items or services you purchase from us.
3.7. Preference Data
Marketing and communication preferences, opt-in/opt-out status, product interest selections, as well as participation in surveys, promotions, or newsletters.
4. Legal Bases for Processing
We process your personal data only when lawfully permitted, under the following legal grounds:
– Consent: Where you have freely given informed permission (e.g., subscribing to newsletters).
– Contractual Necessity: When processing is required for performance of a contract (e.g., fulfilling orders).
– Legal Obligation: When we are required to process data to comply with legal obligations.
– Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests. This includes fraud prevention, website optimization, marketing analytics, and providing customer support.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: Obtain access to the personal data we hold about you.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data under specific circumstances.
– Right to Restrict Processing: Limit the processing of your data where legally permitted.
– Right to Data Portability: Receive a copy of your data in a structured, commonly used format, and transfer it to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: At any time, you may withdraw previously given consent without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We implement technical and organizational safeguards to secure your personal data. These include, but are not limited to:
– End-to-end encryption of sensitive data
– Tiered access control based on job responsibilities
– Robust firewalls and security monitoring systems
– Regular data backups and recovery procedures
– Staff training in data privacy and cybersecurity best practices
Despite our efforts, no security system is infallible. We encourage you to notify us of any suspected security concerns.
7. International Transfers
Certain personal data may be transferred to countries outside of your region (such as the United States), including jurisdictions that may not offer the same level of data protection. In such cases, we implement suitable safeguards, such as:
– Standard Contractual Clauses approved by the European Commission
– Data transfer agreements compliant with applicable laws
– Measures to ensure continuity of protection through contracts and due diligence
By using our services, you acknowledge and consent to such international transfers where applicable.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, tax, accounting, or reporting requirements. We apply the following retention timelines:
– Usage Data: 12 months
– Account and Profile Data: While the account is active and for up to 5 years after closure
– Communication Data: 3 years after last correspondence
– Technical and Transaction Data: 7 years for regulatory compliance
– Preference Data: Until consent is withdrawn or data is updated
We anonymize or securely delete data once retention periods expire.
9. Cookie Policy
We use cookies and other similar technologies to enhance your experience on irobotskins.com. These include:
– Essential Cookies: Necessary for website functionality (e.g., shopping cart, account login)
– Functional Cookies: Remember preferences and improve usability
– Analytics Cookies: Collect aggregate data about traffic and usage patterns (e.g., via Google Analytics)
– Performance Cookies: Optimize load speed and performance for all users
We do not use cookies for arbitrary profiling or non-essential third-party ad tracking.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA requirements:
– You will be presented with a cookie consent banner upon visiting irobotskins.com, allowing you to accept or refuse non-essential cookies.
– You may adjust your cookie preferences at any time in your browser settings or through our Cookie Settings page.
– Under CCPA, you have the right to opt out of any sale of personal data (although we do not sell your data in the traditional sense).
Please refer to your browser’s documentation or contact us for assistance in managing your cookie preferences.
11. Special Protections for Children
Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13 years of age. If we become aware of such data being collected, we will take prompt action to delete it.
If you believe we have collected data from a child under 13, please contact us at [email protected].
12. Policy Updates
We reserve the right to revise this Privacy Policy to reflect changes in law, technology, or our business practices. Any substantial changes will be communicated through prominent notices on irobotskins.com or via email where applicable. Users are advised to review this page periodically.
13. Contact Information
For any privacy-related concerns, questions, or to exercise your legal rights, please contact us:
Email: [email protected]
Website: https://www.irobotskins.com
We are fully committed to upholding your privacy rights and complying with applicable data protection regulations. Please reach out to us with confidence for any data protection inquiries or requests.